Terms of Service

By accessing or using the Cargo Intelligence Studio website (www.cargointelligencestudio.com), creating an account in our application (app.cargointelligencestudio.com), contacting us through our forms, or opting into our communications, you agree to be bound by these Terms of Service. If you do not agree, please do not use the Services.

Cargo Intelligence Studio (“Intelligence Studio,” “we,” “us,” or “our”) is owned and operated by Cargo. If you are entering into these Terms on behalf of a company or other organization, you represent that you have the authority to bind that organization, and “you” refers to that organization.

Intelligence Studio is a business analytics platform. You connect your own analytics, marketing, and business accounts, and we retrieve data from those accounts on your behalf in order to produce reporting, insights, alerts, audits, and recommendations within your workspace.

We may add, modify, or discontinue features of the Services from time to time. We will not make material reductions to the core functionality of a paid subscription during its then-current term without notice to you.

You must be at least 16 years old and capable of forming a binding contract to use the Services. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us promptly at hello@cargointelligencestudio.com if you become aware of any unauthorized use of your account.

Workspace administrators may invite, manage, and remove other members. If you access the Services through a workspace administered by your employer or another organization, that organization may control your account and access data within the workspace.

The Services require you to authorize connections to third-party platforms, such as Google Analytics and Google Tag Manager. By connecting an account, you represent and warrant that you have the right and any necessary authorization to grant us access to that account and the data in it, and that doing so does not violate any agreement between you and that third party or any applicable law.

As between you and us, you retain all right, title, and interest in the data retrieved from your connected accounts (“Customer Data”). You grant us a limited, non-exclusive license to access, process, store, and display Customer Data solely for the purpose of providing and supporting the Services for you.

Our access to your Google accounts is read-only, and our handling of Google user data is described in detail in our Privacy Policy. You may disconnect any connected account at any time from the Connections page in the application, or by revoking access in that provider’s own security settings.

You may use the Services for lawful purposes only. You agree not to use the Services in any way that could damage, disable, or impair them, interfere with any other party’s use of them, or attempt to gain unauthorized access to any part of the Services or their related systems. Without limiting the foregoing, you agree not to:

• Connect an account you are not authorized to connect, or access data you are not authorized to access
• Reverse engineer, decompile, or attempt to derive the source code of the Services, except to the extent this restriction is prohibited by law
• Resell, sublicense, or provide the Services to a third party except as expressly permitted in a written agreement with us
• Use automated means to scrape or extract data from the Services outside of any documented interface we provide
• Upload or transmit malware, or attempt to circumvent any security, rate-limiting, or access control measure
• Use the Services to violate the terms of any third-party platform you connect, including Google's applicable terms and policies

Portions of the Services generate written insights, summaries, recommendations, and answers using artificial intelligence. This output is produced automatically and may be incomplete, inaccurate, or otherwise unsuitable for your particular circumstances. It is provided for informational purposes only and is not professional, legal, financial, or investment advice.

You are responsible for reviewing and independently verifying any AI-generated output before relying on it or acting on it, particularly in connection with business, spending, or other consequential decisions. We do not warrant the accuracy or completeness of AI-generated output.

All content in the Services — including text, graphics, logos, images, video, software, case studies, and the underlying platform — is the property of Cargo or its clients and licensors, and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without prior written permission.

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Services for your internal business purposes during your subscription term. Reports and presentations generated from your Customer Data are yours to use within your business.

If you provide us with feedback or suggestions about the Services, we may use them without restriction or obligation to you.

Paid plans are billed according to the quote or order form agreed between us. Unless otherwise stated in writing, fees are billed in advance, are non-refundable except where required by law, and are exclusive of taxes, which are your responsibility. If payment is past due, we may suspend access to the Services after providing notice.

The Services integrate with, and may contain links to, third-party platforms and websites. We provide these for convenience and functionality only, and we are not responsible for the content, availability, policies, or practices of any third-party service. Your use of a third-party platform is governed by that party’s own terms and privacy policy. A third party may change, restrict, or discontinue its API at any time, which may affect the Services.

The Services and their content are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or free of harmful components, or that any data, metric, or insight presented will be accurate or complete.

To the fullest extent permitted by law, Cargo and Cargo Intelligence Studio will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or business opportunity, arising out of your use of, or inability to use, the Services or our communications, whether based in contract, tort, or any other legal theory, even if we have been advised of the possibility of such damages.

To the fullest extent permitted by law, our total aggregate liability arising out of or relating to these Terms or the Services will not exceed the amounts you paid us for the Services in the twelve months preceding the event giving rise to the claim, or one hundred U.S. dollars ($100) if you have not paid us anything.

You agree to indemnify and hold harmless Cargo, Cargo Intelligence Studio, and their officers, directors, employees, and agents from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of your Customer Data, your connection of third-party accounts, your use of the Services, or your violation of these Terms or applicable law.

You may stop using the Services and close your account at any time. We may suspend or terminate your access if you materially breach these Terms, if required by law, or if your continued use poses a security risk to the Services or other users.

On termination, your right to access the Services ends. We will delete or de-identify Customer Data, including Google user data, associated with your workspace within 90 days of termination, except where we are required to retain records for legal compliance. Sections that by their nature should survive termination — including intellectual property, disclaimers, limitation of liability, and indemnification — will survive.

These Terms are governed by the laws of the State of South Carolina, United States, without regard to its conflict of laws principles. The state and federal courts located in Greenville County, South Carolina will have exclusive jurisdiction over any dispute arising out of these Terms, and you consent to their jurisdiction and venue. Nothing in this section deprives you of the protection of mandatory consumer protection laws in your country of residence.

Your use of the Services is also governed by our Privacy Policy, which explains how we collect, use, share, and protect your personal information, including data we access from Google on your behalf.

We may update these Terms of Service from time to time. The version posted on www.cargointelligencestudio.com is the one currently in effect, and we include the date of our most recent update above. For material changes, we will provide notice to account holders. Continued use of the Services after changes are posted constitutes acceptance of those changes.

Questions about these Terms of Service? Reach us at: